Virtual Assistant prices are charged in 3 different ways depending on the type and amount of work that is required.

By the hour

Our hourly rate is £25 but we charge in 15 minute increments, so if a task only takes 15 minutes – you only pay for 15 minutes. This option is perfect if you just require the occasional ad hoc support.

By the project

This depends on the type of work but sometimes it’s easier to set a fixed price for a certain task or project. We can discuss your requirements and then decide which option is most suitable for you.

Retainer rate

You can pay for a set number of hours per month and then just give us the tasks you would like us to complete within your time blocks. We will contact you if you are getting near your allotted time so you know there won’t be any spiralling costs. We do offer a discount of 5% if you buy more than 20 hours in a 4 week period.

Audio transcription

Audio transcription is invoiced at £1.50 per audio minute for one voice and £1.80 per audio minute for two voices. Additional voices are at negotiable rates.

Payment and Invoice terms

New clients are invoiced after 14 days and regular clients 4 weekly and payment is due 14 days from the invoice date. We accept payment by BACS.


Call Natasha on 07940223200 or Danielle on 07984933533 or send us an email at info@byfordvaservices.co.uk to arrange a free 1 hour complimentary consultation to discuss how we may be able to assist you.